Privacy Policy

Suju88 Privacy Policy – Personal Data Protection Member

Suju88 is committed to protecting the privacy of every member. This document clearly explains how we collect, use, store, and protect your personal information.

Last Updated: 1 January 2026
Our Commitment

Why Your Data Welcome to suju88

256-bit SSL Encryption

All data transmitted between your device and suju88 servers is protected by industry-standard 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia.

Strict Access Control

Your personal data is accessible only by specifically authorised suju88 staff. All internal access is logged and continuously monitored to detect any unusual activity.

No Data Sales

Suju88 does not sell, rent, or share members' personal data with third parties for marketing purposes. Your data belongs to you — we only use it to deliver the best possible service.

PDPA Compliance

All data handling practices at suju88 comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally recognised data protection standards.

Full Member Control

You have the right to access, correct, and request deletion of your personal data at any time through your account settings or by contacting the suju88 support team.

Breach Notification

In the event of any data breach affecting your personal information, suju88 will notify you within 72 hours in accordance with our established incident response procedures.

suju88 Privacy Commitment: We take our responsibility to protect every member's personal information seriously. This Policy is written in clear, plain language so you know exactly how your data is handled.

01 Introduction

This Privacy Policy ("Policy") describes how suju88 ("we", "Platform" or "suju88") collects, uses, discloses, and protects your personal information when you use our website, mobile app, and all related services.

Suju88 is an online entertainment platform operating for users in Malaysia. We recognise privacy as a fundamental right of every user and are committed to ensuring that the personal information you entrust to us is handled with full integrity and responsibility.

By registering an account or using any suju88 service, you agree to the collection and use of information as described in this Policy. If you do not agree, please stop using the Platform and contact us to delete your account.

02 Information We Collect

We collect various types of information depending on how you interact with the suju88 Platform. This information falls into three main categories:

A. Information You Provide Directly:

  • Full name, date of birth, and gender
  • Email address and mobile phone number
  • Current residential address
  • Identity verification documents (KYC) — national ID, passport, or driver's licence
  • Bank account and digital wallet details for deposit and withdrawal purposes
  • Suju88 account username and password

B. Information Collected Automatically:

  • IP address and general geographic location
  • Device type, operating system, and browser version
  • Game session data — bets, wins, session duration
  • Activity logs — pages visited, clicks, access times
  • Cookie data and device identifiers

C. Information from Third Parties:

  • Identity verification from a licensed KYC provider
  • Transaction information from payment providers such as FPX and DuitNow
  • Anti-money laundering (AML) screening data

We only collect information that is strictly necessary to provide our services, meet legal requirements, and ensure platform security. We do not collect irrelevant data.

03 How We Use Your Data

The information collected is used for the following purposes:

Purpose of Use Data Types Used Legal Basis
Account Management Name, email, password Contract performance
Identity Verification (KYC) ID document, date of birth Legal obligations
Payment Processing Banking details, transaction records Contract performance
Security & Fraud Prevention IP, activity logs, device data Legitimate interests
Customer Support Name, email, communication records Contract performance
Marketing & Promotions Email, game preferences Your consent
Regulatory Compliance All relevant data Legal obligations

For marketing communications, you may withdraw your consent at any time via your account settings or by contacting our support team. Withdrawal of consent will not affect any data processing that has already taken place.

04 Data Sharing & Disclosure

Suju88 does not sell or rent your personal data to any external parties for marketing purposes. However, we may share your information in the following limited circumstances:

  • Service Providers: Third-party companies that assist us in operating the Platform — including payment providers, KYC verification services, data analytics, and cloud infrastructure providers. All such parties are bound by strict confidentiality agreements.
  • Legal Requirements: When required by a court, regulatory body, or competent law enforcement authority through a valid official request.
  • suju88 Rights Protection: To investigate, prevent, or take action regarding illegal activity, fraud, or violations of the Platform's Terms and Conditions.
  • Business Transfers: In the event of a merger, acquisition, or sale of company assets, your data may be transferred as part of that transaction. We will notify you in advance.

All third parties who receive your data are required to maintain data protection standards equivalent to or higher than our own.

05 Data Security

Suju88 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration, or disclosure:

  • Data Encryption: All sensitive data is encrypted using AES-256 standards at rest and SSL/TLS 256-bit encryption in transit.
  • Two-Factor Authentication (2FA): An additional layer of protection is available for all member accounts to prevent unauthorised access.
  • 24/7 Monitoring: Our security team continuously monitors systems to detect and respond to any threats in real time.
  • Data Segregation: Payment data is handled in accordance with PCI-DSS standards and kept separate from regular gaming data.
  • Security Audit: Penetration testing and independent security audits are conducted regularly by certified third parties.
  • Staff Training: All staff handling personal data receive regular data protection training.

While we implement best-in-class security measures, no system is entirely foolproof. We encourage you to also use a strong password and enable 2FA for maximum protection.

06 Cookies & Tracking Technologies

Suju88 uses cookies and similar tracking technologies to enhance the user experience and analyse Platform usage. The following are the types of cookies we use:

  • Essential Cookies: Required for core Platform functions such as login, game sessions, and security. These cookies cannot be disabled.
  • Performance Cookies: Collects information on how you use the Platform to help us improve our services. All data is anonymised.
  • Functional Cookies: Saves your preferences such as language, display theme, and account settings so you do not need to reconfigure them each time you log in.
  • Analytics Cookies: Helps us understand usage patterns and improve the overall content and features of the Platform.

You can manage or disable non-essential cookies through your browser settings. However, disabling certain cookies may affect the functionality and user experience of the Platform.

07 Data Storage & Retention Period

Suju88 retains your personal data for as long as necessary to fulfil the purpose for which it was collected, subject to applicable legal and regulatory requirements:

  • Active Account Data: Retained for the entire duration your account remains active and in good standing.
  • Financial Transaction Data: Retained for a minimum of seven (7) years in compliance with Malaysia's financial and tax regulations.
  • KYC Documents: Retained for five (5) years after account closure or as required by the relevant regulatory authority.
  • Communication Logs: Customer support records are retained for two (2) years for reference and dispute resolution purposes.
  • Closed Account Data: Upon account closure, personal data will be deleted or anonymised once the mandatory retention period has expired.

08 Your Rights as a Member

As a suju88 member, you have the following rights regarding your personal data under the Personal Data Protection Act 2010 (PDPA):

Right to Access

Request a copy of all personal data we hold about you at any time.

Right to Rectification

Correct any inaccurate or incomplete personal information through your account settings.

Right to Erasure

Request deletion of your personal data, subject to legal retention obligations.

Right to Object

Object to the processing of your data for direct marketing purposes at any time, free of charge.

Right to Portability

Receive your data in a structured, machine-readable format for transfer to another platform.

Right to Restriction

Request restriction of your data processing under certain circumstances during an investigation or dispute.

To exercise any of the above rights, please contact our privacy team via Live Chat or support email. We will process your request within 30 calendar days of receipt.

09 Third-Party Links

The suju88 Platform may contain links to third-party websites or services for your convenience. These links are provided solely as a reference and do not constitute endorsement of the content or privacy practices of the respective third parties.

Suju88 is not responsible for the privacy policies, content, or security practices of any third-party websites accessed through our Platform. We strongly encourage you to read the privacy policy of each website you visit separately.

Third-party game providers operating within the suju88 Platform are subject to their own data protection agreements. Nevertheless, suju88 ensures that all game partners meet the minimum security standards we set before being permitted to operate on the Platform.

10 Children's Privacy

Suju88 is an adult entertainment platform open only to individuals aged 18 and above. We do not knowingly collect or process personal data of anyone under the age of 18.

If we discover that personal data of a minor has been inadvertently collected, we will take immediate steps to delete the information and close the relevant account. Parents or guardians who suspect an account has been registered in a minor's name are encouraged to contact us immediately.

If you suspect that someone under age is using the suju88 Platform, please contact our support team immediately at [email protected] so that prompt action can be taken.

11 Privacy Policy Amendments

Suju88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new Platform features. All amendments will be posted on this page with a clear update date.

For material changes that significantly affect your privacy rights, we will notify you via in-app notification or your registered email at least 14 days before the changes take effect. This gives you sufficient time to review and decide whether you wish to continue using the Platform.

Continued use of the Platform after the amendment's effective date constitutes acceptance of the updated Privacy Policy. It is your responsibility to review this page periodically.

12 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please don't hesitate to contact us:

  • Live Chat: Available 24/7 via the chat icon at the corner of the Platform — the fastest way to get an immediate response.
  • Privacy Email: [email protected] — for written enquiries and official data-related requests.
  • Support Email: [email protected] — for general enquiries and account assistance.
  • FAQ Page: Visit FAQ section us for answers to frequently asked privacy questions.

Our privacy team aims to respond to all enquiries within 2 business days. For formal data rights requests, the full process will be completed within 30 calendar days.

suju88 is committed to addressing every privacy concern you have with seriousness and professionalism. Your satisfaction and trust are our top priority.

Secure & Trusted Platform

Join suju88 — Your Privacy Is Protected

You now understand how we protect your personal data. Register a suju88 account today and enjoy a safe, fair, and exciting gaming experience.

By registering, you agree to the Terms and Conditions and the suju88 Privacy Policy.

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